Privacy Policy
Effective Date: September 15, 2024
The Legendaley Collective, operating under the brand name Studio Daley ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, www.studiodaley.com. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
Personal Information: Names, email addresses, phone numbers, and message content provided through our contact form. We do not collect sensitive personal data such as birthdays or payment information.
Non-Personal Information: Automatically collected by third-party platforms such as Squarespace, including IP addresses, browser types, device information, operating systems, and usage patterns. This data is not used to personally identify individuals but helps us improve our website and services.
Non-personal information is typically retained for up to 24 months for analytics and performance improvement purposes.
2. How We Collect Information
Directly from You: Through the contact form on our website, we collect names, email addresses, phone numbers, and the content of your message.
Automatically: Non-personal information is collected automatically through cookies and tracking technologies implemented by Squarespace. You can manage or disable cookies through your browser settings.
3. Purpose of Data Collection
We collect and process personal information for the following purposes:
To respond to inquiries and communicate with potential clients.
To manage and fulfill booking requests.
To improve our services and user experience based on non-personal usage data.
We collect personal information based on the following legal grounds:
Consent: When you voluntarily submit a contact form or subscribe to communications.
Legitimate Interest: When we process data to fulfill a booking request or respond to inquiries.
4. Data Sharing
We take your privacy seriously and do not sell, lease, or distribute your personal information to any third parties without your explicit consent, except in the following circumstances:
Service Providers: We may share personal information with trusted third-party service providers solely to facilitate services on our behalf. For example, Squarespace provides website hosting services and handles non-personal data collection through its built-in analytics features.
Email Communication: We use Gmail to directly email clients for communication purposes. Gmail operates independently, and its privacy practices are governed by Google’s privacy policy.
Legal Requirements: We may disclose personal information if required to do so by law or in response to valid legal processes such as subpoenas, court orders, or other legal obligations.
We have no control over the privacy practices of third-party providers such as Squarespace or Gmail, and users are encouraged to review their privacy policies:
5. Data Security
We implement appropriate technical and organizational measures, including SSL encryption and regular security audits, to protect your personal information from unauthorized access, disclosure, or misuse. However, as no method of transmission over the internet or electronic storage is 100% secure, we cannot guarantee absolute security.
6. Retention of Information
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Personal information related to bookings is generally retained for up to 2 years, after which it will be securely deleted or anonymized, unless otherwise required by law.
7. User Rights
You have the right to:
Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct any inaccurate or incomplete personal information.
Erasure: Request that we delete your personal information, subject to legal obligations.
Restriction: Request that we limit the processing of your personal data in certain circumstances.
Data Portability: Request that we provide your personal information in a structured, commonly used, and machine-readable format.
If you are a resident of the EU, you have additional rights under the GDPR, including:
The right to withdraw consent at any time.
The right to object to or restrict data processing.
To exercise any of these rights, please contact us at info@studiodaley.com. We will respond to your request within 30 days and may require verification of your identity before processing your request.
8. International Users
For clients located outside Canada, including in the EU, we ensure that international transfers of your data comply with applicable data protection laws. When necessary, we implement standard contractual clauses or other appropriate safeguards to ensure the secure transfer of your data across borders.
9. Links to Third-Party Sites
Our website may contain links to third-party websites or services, such as social media platforms (e.g., Instagram). Please note that once you leave our website, we are no longer responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing personal information or interacting with their services.
10. Cookies and Tracking Technologies
Our website may use cookies or other tracking technologies provided by Squarespace to enhance the user experience and collect non-personal information about website traffic and usage patterns. These cookies do not store personally identifiable information and are subject to Squarespace's cookie policy. You may manage your cookie preferences through your browser settings.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time, and any changes will be effective upon posting on this page. We encourage you to review this policy periodically to stay informed about how we protect your personal information. Continued use of our website after any changes indicates your acceptance of the modified Privacy Policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Email: info@studiodaley.com
We will acknowledge your inquiry within 5 business days and aim to resolve any concerns within 30 days.